Metro Diaspora Market Refund & Return Policy

At Metro Diaspora Market, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help.

Return Window

We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.

Return Eligibility

To qualify for a return, items must be:

• In the same condition received
• Unworn or unused
• With original tags attached
• In original packaging
• Accompanied by proof of purchase or receipt

How To Start A Return

To initiate a return, please contact:

Metro Diaspora Market
Address: 4314 Elliot Ave, Minneapolis, MN 55407, USA
Phone: (507) 400-9506
Email: info@metrodiaspora.com
Website: https://metrodiaProcessing

 

 

If your request is approved, return instructions will be provided.

Please note: returns sent without prior authorization may not be accepted.

Return Shipping Costs

Customers may be responsible for return shipping costs unless:

• The item arrived damaged
• The wrong item was received
• The item is defective

Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery and contact us immediately if:

• Your item arrives damaged
• Your item is defective
• You received the wrong item

We will review the issue and work to resolve it promptly.

Non-Returnable Items

Certain items are not eligible for return, including:

• Personalized or custom-made products
• Beauty and personal care items
• Gift cards
• Final sale or clearance items
• Perishable goods

Please contact us before purchasing if you have questions about a product.

Exchanges

The fastest way to exchange an item is to request a return for the original item and place a new order once your return is approved.

European Union Customers – 14-Day Cooling-Off Period

For eligible EU orders, customers may cancel or return their purchase within 14 days of receipt, subject to applicable consumer protection laws.

Returned items must remain unused, in original packaging, and include proof of purchase.

Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days after approval.

If more than 15 business days have passed after approval and you have not received your refund, please contact:

info@metrodiaspora.com

Thank you for shopping with Metro Diaspora Market.