Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)
1. Where do you ship?
Metro Diaspora Market proudly ships throughout the United States and internationally.
2. How long does shipping take?
Processing: 2–7 business days
United States: 5–12 business days
International: 7–21 business days
Shipping times may vary during holidays or high-demand periods.
3. How can I track my order?
Once your order ships, you will receive an email with tracking information.
4. What payment methods do you accept?
We accept secure online payments through approved payment providers available at checkout.
5. What is your return policy?
We offer a 30-day return policy for eligible items.
Please review our Refund Policy page for full details.
6. Can I exchange an item?
Yes. The quickest exchange method is returning the original item and placing a new order after approval.
7. What items are non-returnable?
Some products may not qualify for return, including:
• Personalized items
• Gift cards
• Clearance/final sale items
• Certain beauty or personal care products
8. How do I contact customer support?
Email us anytime:
📧 info@metrodiaspora.com

Phone: +1507-400-9506
Business Address:
4314 Elliot Ave
Minneapolis, MN 55407
United States
9. Is my payment information secure?
Yes. Metro Diaspora Market uses secure checkout and encrypted connections (SSL) to help protect customer information.
10. Do you sell authentic products?
We strive to provide quality products carefully selected for modest fashion, accessories, fragrances, and lifestyle needs.